QUALITY,
THAT CONNECTS
Quality management in accordance with the requirements of EN ISO 9001:2015 ensures the smiles of our customers.
Flexibility and customer focus are the foundations for successful development in the market. This requires continuous new developments and production improvements. In addition to the constant search for improvements to our products and new developments, our efforts for the future are directed towards reducing throughput times, increasing flexibility, and continuously improving quality in order to remain a reliable partner for our customers.
Certified quality
To ensure the consistently high quality of our products and services, as well as to systematically monitor and continuously improve our internal processes, a comprehensive quality management system according to EN ISO 9001 was implemented in the mid-1990s. This management system has been audited and certified by an independent, accredited certification body. The effectiveness and conformity of the system are regularly assessed in detail through annual surveillance audits and periodic recertification audits every three years. The insights gained and potential improvements identified are systematically analyzed and directly integrated into our quality management system through a closed-loop feedback loop. In this way, we ensure that all our activities are always based on a current, practical, and effective management system that meets the high demands of our customers and relevant standards.
In addition to the internal and external audits of our quality management system, we regularly undergo production monitoring and supplier audits by our customers. These audits provide a transparent overview of our processes and confirm their stability and performance. The numerous approvals from well-known and internationally renowned customers, as well as the often long-standing business relationships, underscore the high level of trust in our capabilities. They are also clear evidence of the consistently high quality of our products, the reliability of our processes, and our continuous commitment to quality and improvement.
CPR
Based on the European Construction Products Regulation, the harmonized European standard EN 50575 was published in the Official Journal of the European Union on July 10, 2015, specifying the requirements for cables—which are permanently installed in buildings—in terms of their fire properties. As of July 1, 2017, such cables may now only be placed on the market if a notified body has previously certified their conformity on the basis of an initial test and the products are marked accordingly. As a manufacturer, we have been working intensively on this issue for some time and have carried out type tests.
The resulting EU declarations of conformity/performance are currently available on our website.
Precision and responsibility in every meter of cable
Quality management ensures success by systematically recording customer requirements and translating them into clear specifications. Products and processes are evaluated on the basis of defined acceptance criteria, deviations are identified at an early stage, and corrective measures are implemented promptly. This creates transparency, traceability, and continuous improvement along the value chain.
We attach great importance to a reliable supply chain and tested materials. Through selective supplier selection, clear requirements, and regular evaluations, we ensure consistent quality from the source to the end product. For us, quality means product safety, durability, and traceability along the entire value chain. We work in compliance with relevant standards and legal requirements. Our quality management is geared towards ensuring legal compliance and building trust.
Your trust – our benchmark
For us, the customer is the focus. Every day, we strive to deliver outstanding service quality that not only meets but exceeds your expectations. This includes clear communication, reliability, fast response times, and friendly, competent support at every stage of your collaboration with us. In order to reliably measure your satisfaction, we work with regular, transparent customer satisfaction surveys. The results are transparently incorporated into our quality management system so that we can react quickly, set priorities, and derive concrete improvements.
